Think and Lose®

Frequently Asked Questions

When will my credit card be charged?
Your credit card won't be charged until approximately 30 days from when you receive the program. If you elect to pay before the trial (or for any products or services other than the Think and Lose program), your card will be charged when the program is shipped.
Do I get free shipping and handling?
It is a totally free 30 day trial. If you decide to cancel within 30 days, you will not be charged for the program or any shipping and handling charges. You would only be responsible for returning the program to us if you decide not to keep it. However, if you keep the program, you would pay $39.95 for the program and $12.95 shipping and handling at the end of the 30 day trial. If you elect to pay before the trial, then your 30 day All Money Back Guarantee means that you will be refunded in full for both the weight loss program and the shipping charges. So, you only pay for shipping IF you keep the program.
Why do you need my credit card information if I’m trying it for free?
We capture your credit card information so that we can conveniently bill your credit card when you decide to keep the weight loss program. You will not be billed for the Think and Lose program during the 30 day trial unless you choose to pay when it’s shipped.
When do the “30 days” actually start?
The 30 day Free Trial (or 30 day All Money Back Guarantee if you pay now) won’t start until you receive the program.
Are there ongoing monthly charges?
There are no ongoing monthly charges. It’s a one-time payment. The only monthly charges would be if you choose the THIN & SLIM ENERGIZER gift and elect to continue receiving the supplements after the free 30 day trial. You are welcome to accept the free THIN & SLIM ENERGIZER gift and then cancel any future shipments of these supplements.
Where is the product shipping from?
How do I cancel if I am not completely satisfied with the product?
In the unlikely event that you are not thrilled with the ‘Think & Lose®’ Program, simply call customer service at 1-800-345-7795 (the number will be with your packing slip) before the end of your 30 day trial. To return a product, you must call to get your Return Authorization Number and clearly write the number on the package you are returning. Otherwise, we cannot track your return and will be unable to grant a refund.
Do you accept checks or Money Orders?
Credit cards are preferred since they allow us to ship your order right away. If you need to pay by check or Money Order, here are your options:
- CHECKS: We offer the easy to use Echeck system which allows you to make an electronic withdrawal from your checking account over the phone so that we can process your order right away. Call 1-800-495-1360 and place your order using Echeck.
- MONEY ORDERS: “Click here if you don’t have a credit card” to generate an invoice to send in with your money order payment. Or, just send $39.95 + $12.95 S&P (total of $52.90) if you only want to order the main program. Make your money order payable to “Think and Lose” and send to: Think and Lose; P.O. Box 11428; Pueblo, CO 81001. You will be receiving a 30 day ALL Money Back Guarantee!
Can I wait 30 days before I pay for other items that I want to order?
You are welcome to wait till the end of the 30 day trial before paying for your Think & Lose® Programs. However, any other products or services you choose (MP3 players, Platinum Packages, Rush Charges, etc) would be charged when your order is shipped. Keep in mind though - all of Don’s products come with a 30 day money back guarantee, so you would still get a refund if you decided to return any of those items.
If I'm a returning customer, can I call in to order additional products?
You are welcome to call in to order another `Think & Lose®' program along with any additional products. However, if you are only ordering additional products, then that can only be ordered through this web site by going to the Returning Customers page.
Tell me more about the THIN & SLIM ENERGIZER SUPPLEMENT?
The THIN & SLIM ENERGIZER Supplement is a powerful 100% natural formula without any colors or preservatives. This amazing combination of several natural energizing herbs and nutrients are tailor-made to promote and maintain your overall health and weight loss efforts. The ‘Thin & Slim Energizer’ includes such ingredients as Green Tea Leaf, Guarana Seed and Yerba Mate Leaf extracts; Ginger Root, Cinnamon Bark, and more. It’s safe, it’s natural, and it will help speed up your results even faster. The first 30 day supply is a free gift. If you continue, you will pay and receive your shipment every other month. You will receive a 2 month supply along with different Free Bonus Gifts (additional hypnosis programs, motivational talking keychain, etc).
Can you tell me more about the MP3 Player?
The MP3 Player is a tiny Media Player about the size of a cigarette lighter. Some people refer to it as an ‘Ipod’. It stores hours of audio without the need for CD’s and will easily fit in your purse or pocket. Even with the hypnosis sessions already preloaded, you still have plenty of available space for your own music uploads. Ear buds are also included. No batteries ever required.
How do I get the MP3 player for free as advertised in the show?
During the order process, you will get the opportunity to order the ‘Platinum Package’ which gives you a FREE Hypnosis MP3 player with ALL of the hypnosis sessions already preloaded for your convenience.
Do you ship to Alaska, Hawaii, Puerto Rico, Guam, or Canada?
If you need your product shipped to Alaska, Hawaii, Puerto Rico, or Guam, it will be sent by Priority Mail and there will be an additional $4 surcharge. Canadian customers will receive their order by USPS International Air and will require an additional $7 surcharge.

Hypnosis Weight Loss program Frequently Asked Questions: including Hypnosis MP3 Player, Hypnosis CD shipping info and the Thin and Slim Energizer weight loss supplement.

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