Think and Lose®

Customer Service

Helping You Lose Weight Naturally


Our Live Chat customer service department (1-800-345-7795) is operational Monday through Friday between the hours of 8 AM and 8 PM EST and Saturday from 8 AM to 5 PM. For after hours help, please leave a message or send us an email and we will get back to you as soon as possible.

The ‘THINK & LOSE®’ Guarantee – Lose the Weight or you Don’t Pay!

If, within 30 days of receiving your ‘Think & Lose®’ weight loss program, you are not thrilled with your results, simply call customer service to cancel and receive a complete refund of your purchase price (including shipping and processing) once you return the program. If you had chosen the 30 Day Free Trial, then your credit card will not be charged.

To return a product, you must call to get your Return Authorization Number and clearly write the number on the package you are returning. Otherwise, we cannot track your return and will be unable to grant a refund.

Contact Form

If you have any questions or problems with our services or products that are not answered at our FAQ Page, please feel free to use the following contact form.

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Contact us by phone

(800) 345-7795

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